Refund Policy

We offer a 14-day return policy. This means you have 14 days after receiving your item to request a return.

Refund Eligibility:
Customers are eligible for a refund under the following conditions:

• The item arrived damaged or defective
• The wrong item was received
• The item is not as described

You may also request a return within 14 days of receiving your order, provided that:

• The item is unused
• The item is in its original condition
• The item is returned in its original packaging

Important:
Returns and refunds will not be accepted if the item has been used, damaged after delivery, or is not in its original condition.

We reserve the right to refuse a refund if the returned item does not meet these conditions.

How to Start a Return:
To initiate a return, please contact us at:
Whatsapp:18027312757

Our support team will provide you with instructions on how to proceed.

Damaged or Incorrect Items:
If your item is defective, damaged, or incorrect, please contact us immediately. We will resolve the issue as quickly as possible.

Non-Returnable Items:
Certain items cannot be returned, including:

• Custom or personalized products

European Union Customers:
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, in accordance with EU consumer protection laws.

Refunds:
Once we receive and inspect your return, we will notify you regarding the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.

If you have not received your refund after this period, please contact us at:
Whatsapp:18027312757

We are here to ensure your experience is smooth and secure.